Brass Vixens FAQ - Brass Vixens

Vixens FAQ

REFUNDS & EXCHANGES

We cannot offer refunds for memberships or passes, however if you wish to make an exchange for use in the virtual studio or other products/services we can work something out with you! Please email us at info@brassvixens.com to inquire.

CLASSES

What should I wear?

If ever in doubt, we recommend activewear. Check out our First Timers page for details!

Do I have to wear shoes? What about heels?

For hygiene reasons, outdoor shoes are not allowed in our studio. Barefoot or socks is fine!

Heels are totally optional, but a ton of fun. If you enjoy the heels aesthetic and would like to eventually dance in them, we recommend buying them sooner than later. You can ask our friendly front desk staff for shoe advice, we have lots of options in our Vixen boutique at the studio and we offer rental shoes for a small fee as well. We also have classes dedicated to conditioning your feet and ankles to dance in heels.

I haven’t worked out in a while (or ever) and have no upper body strength, will I be able to do this?

Our intro classes are designed for all fitness levels. All of out staff are trained on how to do modifications to make sure everyone is getting a great workout. In each class we combine mat which includes working on building your upper body strength, your core, flexibility and work on the pole. We want to make sure you have a great work out and an amazing time, our job is to help!

How many classes do I need to take to move up?

Each level has a minimum number of classes you must take as a prerequisite, and then an assessment from an instructor will be required to pass. We have a handy chart in the studio that has all the moves and number of classes required for each level and each curriculum we teach.

Will I get bruises and calluses?

You will bruise at first especially for moves that require leg grip, and it’s completely normal. The pressure of the pole against your skin may cause some bruising but after a while your skin will get used to it and stop. We recommend using an ice pack after class to help with the bruising and after a couple days, gentle massage on any bruised areas to get the blood flow moving and healing fast. You might get some calluses on your hands, your hands and grip strength will improve, be proud of the hard work you’re putting in! If potentially getting calluses are a huge concern, you can purchase sticky pole gloves.

When will I get to climb the pole?

You will start climbing after graduating from Pole Beginner 1 level. For your safety and injury prevention, we want to make sure your muscles are conditioned properly and that you’re familiar with fundamental pole techniques before progressing to more advanced moves like climbing and eventually inverting.

How long does it take to get good?

We get clients from all walks of life from zero experience to athletes. Everyone learns at a different pace. We encourage everyone to adopt the mindset of progress, not perfection. We recommend keeping a pole diary or videos so you can track how much you’ve improved after sticking with it! It might sound cliche, but it’s about enjoying the journey and not the destination.

Why are poles sticky and/or slippery?

The humidity and your body temperature can affect the grippiness of the pole. If your pole feels slippery you might just not be warmed up enough yet. If your hands are slipping we recommend grabbing a bottle of grip aid from our Vixen boutique. Being sufficiently warmed up is also important for being able to stick to the pole. If the pole is too grippy preventing you from doing a spin, you might just be gripping the pole too tightly! Over time as you take classes you will learn how much pressure to use.

Do you have an age restriction?

You must be 18+ to take our classes.

MISC/OTHER FAQs

How do I get to the studio? Is there parking?

Getting to Brass Vixens at 721 Queen Street West, we are on the 2nd Floor From Bathurst Station:

**Hop Off the Subway**: Exit the station and head towards Bathurst Street. Let the adventure begin!
**Catch the Streetcar**: Jump on the **511 Bathurst streetcar** heading south. Get off at the **Queen Street** stop.
**Stroll to Brass Vixens**: Now, it’s time for a little walk! Head east along Queen Street for about 5 minutes. Keep your eyes peeled for the vibrant sights of the city as you make your way to **721 Queen Street West**!

From Osgoode Station:

**Exit the Station**: Step out of Osgoode and embrace the excitement!
**Streetcar Time**: Walk a bit west to the intersection of Queen and University, then hop on the **501 Queen streetcar** heading west. Get off at the **Tecumseth/Palmerston** stop.
Just a Hop, Skip, and Jump**: Brass Vixens is right in front of you at **721 Queen Street West**!

Parking Near Brass Vixens

Closest Green P Parking Lot: – Swing by the **50 Cameron St** parking lot, just a short stroll from Brass Vixens. – It’s open 24/7, so you can party all night without worrying!

Check the Green P website for the latest rates and availability.

Tips for Your Adventure:

Save the hassle and take an Uber, you can enter Brass Vixens or 721 Queen Street West and dropped off right out front!
Check TTC Schedules: Before you embark on your journey, give the TTC schedules a quick peek for any updates or changes.
Parking Fees: Remember to bring some change or a credit card for parking.

Do you have any (insert merch item) available for purchase?

Our retail boutique is still stocked and open for business! Please check out our products in our online BV Shop HERE.

I haven’t worked out in a while (or ever) and have no upper body strength, will I be able to do this?

What should I wear?

For pole dancing first timers, regular work out clothes are perfect, and you’ll be in bare feet. We suggest you don’t wear anything too low cut (to prevent wardrobe malfunctions) and high back shirts (so you don’t get stuck to the pole). Yoga pants or capris are fine. As you get into higher levels you’ll need some bare skin on the pole, but no shorts are needed for first timers. Heels are optional in some classes. For aerial classes, long pants, shirts with sleeves and socks are MANDATORY. See class descriptions for more details, some classes suggest indoor runners and sports bras!

Am I too old/too heavy/too out of shape?

Our staff ranges in age from 28 to 50 something. Our clients range in age from 20 to 65. We will modify anything that you are not comfortable doing, safety is our number one priority! We welcome women of all sizes and age ranges. Everyone deserves to feel confident and sexy, we do not discriminate!

Do you offer co-ed classes?

We most certainly do! We are proud to be the first pole dancing studio in Canada that offered regular scheduled classes for men. If being at a studio with men offends you, then we are more than likely not the right studio for you!

Do you have showers?

Our Queen West and Yonge Street studios both have change rooms and 2 washrooms but no showers. We’re a studio not a full service gym, I can’t imagine 18 girls trying to get into 1 or 2 showers, can you?

If I’m late, should I still come?

You will not be allowed to enter a class if you are more than five minutes late. We require you to arrive at least 10 minutes before class time so you can get checked in and settled. Entering class late is disruptive and means you are missing a vital part of the class, the warm up. Please ensure you check out our Studio Policies page or speak to the front desk if you have questions about this. 416-901-2848.

There is a group of us, can we drop into a scheduled class?

For groups that are looking for a party experience, please contact us and we can arrange something for your group. We try to deter groups of more than 3 from entering a regular scheduled class as groups looking for a party atmosphere won’t get that from a class. We can set you up with something private and affordable for all size groups!