Brass Vixens Christmas Tree Sale FAQ

Who Can Purchase From The Christmas Tree Sale?

Anyone and everyone! But, it’s first come, first serve to be sure to arrive/call/get online early to get your favourite present. 

When Does It Run Until?

We open the tree for shopping on Wednesday and we will be taking in studio, online, and phone purchases. You’ll notice that we have very limited quantities of each item (in some cases by limited we mean just 1). While the sale will run until December 18, we anticipate many items selling before then. 

What If I’m Already On A Membership/Am An Autopay Member?

If you are on a current membership, you may prepay for the new membership and replace your current membership (ie. you will be released from your current term or we will add this to the end of your current membership). Simply choose the package deal of your choice and we can adjust the start date to align with your current membership renewal date – PLEASE CONTACT US TO ARRANGE THIS! Note that you can not be released from your current membership if you purchase a Class Pass – but you can use it to “top up” your current membership, or hold onto it until your membership term is completed.

What If I Purchased A Prepaid Membership In November?

If you still have time left on an existing prepaid membership and want to purchase another prepaid membership, simply purchase your membership of choice, send us an email, and we can delay the start date to begin after your previous membership is complete.

What If I’m Not Ready To Start My Membership?

You can delay your start date of your membership as late as [90 Days from Purchase Date] to use up current class packs or memberships. Please note payment is still required at time of purchase, and no holds or refunds are available.

What Do I Get With My Upfront Membership?

Glad you asked! In addition to joining Brass Vixens and being part of one of the best fitness communities in town (if we say so ourselves!), you will receive the following: 

• Complimentary Goal Consultation with our Vixen Advisor
• A complimentary guest pass each month for a friend who has never visited (value: $33) 
• Free open practice (for level 2 students and up – if you’re in beginner level 1 you’re all set up to progress and move up on our upfront memberships!)

What If I Have To Pause My Membership?

Ready for a vacay? You are entitled to up to 1 month freeze for every 12 months you are a member. Need a longer break due to injury or illness? Our maximum medical suspension is up to 12 months with written directive from a physician. If (god-forbid) there was a 5th wave or we were unable to operate, all memberships are frozen as-is. We’ve got your back :)

What If I Move Or Have To Cancel?

First of all, we’ll miss you! All sales are final, but if you are unable to use your membership for any reason, we can issue a one-time assignment of your membership to a friend or family member, so your deal doesn’t go to waste!

Will You Be Offering This Sale Again?

Honestly, probably not! Typically these deals are reserved for Black Friday, but we wanted to offer it out again now because we know so many of you were not ready to return to the studio in November, and we want to support you in your comeback! So make sure you snag your deal now – because they won’t last long!

Have other questions? Send us an email at info@brassvixens.com or give us a call at (416) 901-2848